curl -X POST https://reygrid.com/api/v1/agents/{AgentId}/conversations/user_42/messages/msg_x6tWaZ3H9oOKd/feedback \
  -H "Authorization: Bearer $REYGRID_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"rating": "down", "comment": "The shipping times are out of date"}'

from reygrid import ReyGrid

client = ReyGrid(api_key="YOUR_API_KEY")

client.rate_message(
    "{AgentId}",
    "user_42",
    "msg_x6tWaZ3H9oOKd",
    "down",
    comment="The shipping times are out of date",
)

import { ReyGrid } from "reygrid";

const client = new ReyGrid({ apiKey: "YOUR_API_KEY" });

await client.rateMessage("{AgentId}", "user_42", "msg_x6tWaZ3H9oOKd", {
  rating: "down",
  comment: "The shipping times are out of date",
});

{
  "success": true,
  "feedback": {
    "rating": "down",
    "comment": "The shipping times are out of date",
    "createdAt": "2026-10-05T10:21:34.120Z"
  }
}

{
  "success": false,
  "error": {
    "code": "INVALID_BODY",
    "message": "Invalid body",
    "list": {
      "title": [
        "Title too short"
      ]
    }
  }
}

{
  "error": "Unauthorized",
  "code": "AUTH_REQUIRED"
}

{
  "success": false,
  "error": {
    "code": "SOURCE_NOT_FOUND",
    "message": "This source does not exist"
  }
}